Password Requirements

Answered

Paul Knecht

January 29, 2020 20:35

When setting up a password for TaxCaddy it would be beneficial to give peramiter as to what is required when creating a password. Possibly on top of the password text fields or below the fields. Also to provide examples. Such as:

1. At least one uppercase 

2. At least one lowercase letter

3. At least one number

4. One special character such as :!@#$%

5. At least 8 Characters long

 

Thank you.

0

• Official comment

  

  Vanessa H.

  May 28, 2020 17:29

  Hi Paul, 

   

  Thank you for submitting the enhancement request. This feature currently exists with TaxCaddy.

   

  When creating a password during the enrollment process, the display message of the requirements will be prompted on the left, as shown in our Help Center article: https://helpcenter.taxcaddy.com/hc/en-us/articles/228017067-Creating-your-account-and-logging-in-for-the-first-time.

   

  Additionally, please ensure that you are accessing TaxCaddy with the most updated versions of our supported web browsers, which are Google Chrome, Microsoft Edge, Firefox, and Safari.

   

  If you have any questions, you can always reach out to us by sending an email to support@taxcaddy.com or starting a Live Chat by clicking on the Support button within your TaxCaddy account.

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