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I forgot My password. Cannot reset by using the methods mentioned in the help center.

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2 comments

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    Hector M.| Assistant Manager

    Hi Mark, We have created ticket 20041625 in your name. One of our technicians will reach out to you.

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    Carol Barriger

    I am having the same problem.  I repeatedly get the message "Check the password" without any indication of something being wrong.  I have fulfilled all the requirements - upper/lower case, length, numbers, special character, etc. 

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