Hi! Here's what's new in TaxCaddy on iOS!
Help & Support
On the Overview screen, you can now click the Help icon to view the new Help & Support screen.
The Help & Support screen will allow you to:
- Go to TaxCaddy Help Center knowledgebase.
- Start live chat with a support representative.
- Create a ticket with TaxCaddy support.
- Look through your current support tickets.
- Rate the App.
- View tutorial/demo slides.
If you need assistance, you can now chat directly with TaxCaddy Support.
Note: Live Chat is only available during support hours (7am - 5pm PST, Monday - Friday, excluding holidays. If a live chat representative is not available, you can create a ticket and TaxCaddy support will reach back to you as soon as possible.