Release Notes 2019-12-05, Android 3.11 (Overview, Help & Support, Live Chat)

Hi! Here's what's new in TaxCaddy on Android!

Overview

The Overview screen has been redesigned with an updated UI.

Admin User / Switch Account: Click here to learn more about multi-account management.

Note: Admin User  icon only appears for users that are managing other users.

Announcements: Click here to learn more about TaxCaddy Overview screen.

Add Documents: Click here to learn more about adding documents.

Tax Pro Request (Overview)

Tax Pro Request has been redesigned with an updated UI.

Click here to learn more about Tax Pro Request.

Payments Due (Overview)

Tax Payment Vouchers on the Overview screen have been redesigned with an updated UI.

Click here to learn more about Tax Payment Vouchers.

Smart Links (Overview)

You can now swipe left and right to view all Smart Links.

Click here to learn more about Smart Links.

Help & Support

On the navigation drawer menu, Help will now take you to the new Help & Support screen.

Click here to learn more about getting help.

The Help & Support screen will allow you to:

• Go to TaxCaddy Help Center knowledgebase.
• Start live chat with a support representative.
• Create a ticket with TaxCaddy support.
• Look through your current support tickets.
• Rate the App.
• View tutorial/demo slides.

Live Chat

If you need assistance, you can now directly chat with TaxCaddy Support.

Click here to learn more about getting help.

Note: Live Chat is only available during support hours (7am - 5pm PST, Monday - Friday, excluding holidays. If a live chat representative is not available, you can create a ticket and TaxCaddy support will reach back to you as soon as possible.