We use your mobile phone number for two-factor authentication. If your phone number changes, you'll need to update it in TaxCaddy.

TaxCaddy.com on PC, Mac, or tablet

Follow these steps to update your phone number using TaxCaddy.com on your PC, Mac, or tablet.

Log in to taxcaddy.com
On the upper right, click the User Menu and then click Settings.
Click Security.
Under Two Factor Authentication, click Change Phone.
Provide your new mobile number then click Send Verification Code.
Confirm your password in Password. Type the verification code that was sent to your new phone number via text message in the Verification Code field. Click NEXT.

If you didn't receive a text message on your phone, click Resend code
Your phone number has now been changed. Click Done.

iOS mobile app

Follow these steps to update your phone number on the iPhone mobile phone app.

Sign in to the TaxCaddy mobile app.
Tap More on the navigation tab bar then tap Settings.
Tap Update Two-Factor Authentication.
Provide your new number then tap Save.

If you need to enter a phone number from another country then tap the left field with the flag icon, swipe up or down to locate the desired country, then tap to select the country code.
Type the verification code that was sent to your new phone number via text message in Verification Code. Confirm your password in Password. Tap Submit.
Your phone number has now been changed!

Follow these steps to update your phone number on the Android mobile phone app.

Sign in to the TaxCaddy mobile app.
Tap the Menu icon.
Tap Settings.
Tap Update Two-Factor Authentication.
Provide your new number then tap the Save icon on the upper right corner.

If you need to enter a phone number from another country then tap the left field with the flag icon, swipe up or down to locate the desired country, then tap to select the country code.
Type the verification code that was sent to your new phone number via text message in Verification Code. Confirm your password in Password. Tap the Save icon on the upper right corner.
Your phone number has now been changed!