To make sure you receive emails from TaxCaddy, you should add taxcaddy.com to your list of safe senders. "Whitelist" the sender or an entire domain name to make sure our emails go to your inbox. If you have trouble receiving emails from TaxCaddy after following these instructions, contact support.
Manage junk mail
Messages marked as junk are displayed with a junk mail icon 
. Because messages in the Junk folder are automatically deleted after 30 days, periodically check the Junk folder for messages that were marked as junk mistakenly.
Indicate that a message isn’t junk
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Click the Junk folder in the sidebar.
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Select the message or messages, then click the Not Junk button in the top right of the message window.
The message is moved to your Inbox. Subsequent messages from the same sender are no longer automatically marked as junk.
Filter email automatically
You can set up rules to automatically filter incoming messages or reorganize messages you’ve already received using Mail on iCloud.com.
Set up rules to filter email
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In iCloud Mail, click the Action pop-up menu
in the sidebar, then choose Rules. -
Click Add a Rule.
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Specify the filtering conditions.
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In the “Name or email address” field, enter a sender’s full or partial name, a complete email address, or an email address domain (the part of the email address after the @ symbol). For this example, enter "taxcaddy.com".
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Use the “Then” pop-up menus to set up the behavior of the rule.
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To add another rule, repeat steps 2 and 3.
If you have multiple rules, they’re applied in the order in which they appear in the Rules list. To change the order, drag a rule up or down in the list. You can have up to 500 rules.
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Click Done.
Important: If you apply rules to a folder and then delete the folder or change its name, make sure to update the rules for those folders accordingly. For example, you can’t forward messages to a deleted folder.
Change or remove email filtering rules
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Click the Action pop-up menu
in the sidebar, then choose Rules. -
Select a rule you want to change, then do any of the following:
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Change a rule: Click the Info button
, specify new filtering conditions in the menus and text fields, then click Done. -
Delete a rule: Select it, then press Delete.
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Delete multiple rules: Select them, then press Delete.
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Change the order of rules: Select them, then drag them up or down in the list.
When you have multiple rules, they’re applied in the order in which they appear in the list.
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Click Done.
Note: It may take up to 15 minutes for new or changed rules to take effect on incoming messages.
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