TaxCaddy notifies you by email or push notifications when there is activity in your account, but you can customize these features.

Note: Notification emails will go to the taxpayer's email address but not the spouse's.

With push notifications, you can receive notifications right in your browser or on your phone when there's new activity. When you click or tap on a notification, you'll be taken to the related activity in your account.

Click here to show/hide instructions for iPhone mobile phone app

Click here to show/hide instructions for Android mobile phone app

TaxCaddy.com on PC, Mac or tablet

Follow these steps to update your notification preferences using TaxCaddy.com on your PC, Mac or tablet. 

1. Sign in to TaxCaddy.com.
   
   
2. On the upper right, click the User Menu and then click Settings.
   
   
   
   
3. Click Notifications.
   
   
   
   
4. Under Email Notifications, select Yes or No for the notification options.
   
   
   • All Notifications - Enable this to use the specific email notification settings below. Disable this to disable all notifications.
     
     
   • Questionnaire - Enable this to receive notifications when you receive a new questionnaire or when questions are added to the questionnaire.
     
     
   • Message - Enable this to receive notifications when your tax professional sends you messages.
     
     
   • Tax Return - Enable this to receive notifications when tax returns are uploaded to your account.
     
     
   • Tax Documents - Enable this to receive notifications when tax documents are uploaded to your account.
     
     
   • Requested Item - Enable this to receive notifications when your tax professional sends you a request so review a document, sign a document, or upload a document.
     
     
   
   
   
5. Under Push Notifications, select Yes to subscribe to push notifications or No to unsubscribe from push notifications.