TaxCaddy.com on PC, Mac or tablet
When you have unread messages, you'll see them as a Tax Pro Request. Click the alert to view your messages in the Overview screen.
Click here to learn more about messages.
Alternatively, you click Messages on the navigation bar to go to the Messages screen.
You will see a message notifying you of any unread messages in a tax year other than the one currently selected. Click VIEW TAX YEAR to view any unread messages for that tax year.
iOS mobile app
When you have unread messages, you'll see a banner above the Task List indicating so. You will also see a red badge at the bottom of the screen indicating the number of unread messages. Tap the unread message banner above the Task List to view your unread messages, or tap Messages on the navigation tab bar to see your messages.
Click here to learn more about messaging your tax professional.
Message threads also indicate the number of unread messages in each message thread.
Android mobile app
When you have unread messages, you'll see a banner above the Task List indicating so. You will also see a red badge at the bottom of the screen indicating the number of unread messages. Tap the unread message banner above the Task List to view your unread messages, or tap Messages on the navigation tab bar to see your messages.
Click here to learn more about messaging your tax professional.
A red badge on a message thread indicates the number of unread messages in that thread.
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