TaxCaddy.com on PC, Mac or tablet
When you have unread messages, you'll see them as a Tax Pro Request. Click the alert to view your messages.
Click here to learn more about messages.
Alternatively, you click Messages on the navigation bar to go to the Messages screen.
iOS mobile app
When you have unread messages, you'll see them in the task list. You will also see a red badge at the bottom of the screen indicating the number of unread messages. Tap the unread message under Task List or the Messages icon on the navigation tab bar to see your messages.
Click here to learn more about messaging your tax professional.
Message thread also indicates the number of unread messages in each message thread.
Android mobile app
When you have unread messages, you'll see them in the task list. You will also see a red badge at the bottom of the screen indicating the number of unread messages. Tap the unread message under Task List or the Messages icon on the navigation tab bar to see your messages.
Click here to learn more about messaging your tax professional.
You can also go to Menu 
> Messages. A red badge on a message thread indicates the number of unread messages in that thread.
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