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Changing your password

Updated February 26, 2020 18:00

Click here to show/hide instructions for iPhone mobile phone app

iPhone mobile phone app

Follow these steps to update your password using the iPhone mobile phone app.

Tip: If you can't sign in to your TaxCaddy account because you forgot your password, see Resetting a forgotten password.

Sign in to the TaxCaddy mobile app then tap the Settings icon.
Under User, tap Update Password.
Tap Current Password and type your current password.

Tap Update Password then type a new password.

Tap Confirm Password then type your new password again. When finished, tap Save.

Click here to show/hide instructions for Android mobile phone app

Android mobile phone app

Follow these steps to update your password using the Android mobile phone app.

Tip: If you can't sign in to your TaxCaddy account because you forgot your password, see Resetting a forgotten password.

Sign in to the TaxCaddy mobile app and tap the menu.
Tap Settings.
Tap Change Password.
Tap Current Password and type your current password. Tap New Password and type a new password. Tap Confirm password and type your new password again. Then tap SAVE.

TaxCaddy.com on PC, Mac or tablet

Follow these steps to update your password using TaxCaddy.com on your PC, Mac or tablet.

Tip: If you can't log in to your TaxCaddy account because you forgot your password, see Resetting a forgotten password.

Log in to TaxCaddy.com.
On the upper right, click the User Menu and then click Settings.
On the Settings tab, click Password.
Type your current password into the CURRENT PASSWORD field. Type a new password into UPDATE PASSWORD and then type the new password again into CONFIRM PASSWORD.
Click Save.
Your password is updated and TaxCaddy prompts you to log in again using the new password.

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