This article shows you how to log in to TaxCaddy if you're a returning user.
If you've never logged in to TaxCaddy before, click here to learn about logging in for the first time.
If you used to use email verification codes to log in to TaxCaddy and this is your first time logging in since we migrated to text message verification codes, click here to learn more about the migration.
Note: If you attempt to log in unsuccessfully three times, your account will be locked for two hours.
Click here to show/hide instructions for iPhone mobile phone app
or Unmask 
icon to view or hide your typed password.
Click here to show/hide instructions for Android mobile phone app
TaxCaddy.com on PC, Mac or tablet
Follow these steps to log in to TaxCaddy.com on your PC, Mac or tablet.
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Go to taxcaddy.com and click LOG IN.
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Type your email address into the top EMAIL field and your password into the bottom PASSWORD field. Then, click SIGN IN.
You can click the Unmask icon
to view your typed password. Similarly, you can click the Mask icon 
to mask (i.e *****) the password field.
Tip: If you don't remember your password, click the link next to Forgot your password? Click here.
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A security code is sent via text to your phone. When TaxCaddy prompts you for a security code, enter the code and then click Verify.
Tip: You can select Don't ask me for verification again on this computer to have TaxCaddy remember this device so you won't be prompted to enter the code when logging in on this device in the future. Two-factor authentication will remain enabled and you will be prompted to enter a code when logging in to TaxCaddy from another device.
If you don't see the option for Don't ask me again on this computer while logging in with two-factor authentication, your browser may be in private mode or your browser may not support session storage. Update your browser and switch out of private mode to correct this issue, or submit and ticket for further assistance.
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You are logged in to TaxCaddy.
Click here to learn how to connect with your tax professional.
Note: TaxCaddy logs out automatically if there hasn't been any activity for 20mins.
Comments
2 comments
I am already logged in. My name appears top right. And who is this Peter A looking at me? Disconcerting whether I am in the right place.
I merely want to start filling in the questionnaire.
Hi James. It sounds like you're logged into the TaxCaddy Help Center. To log into your TaxCaddy account visit: https://consumer.taxcaddy.com/#/login
For future use, you can get to the TaxCaddy login screen by visiting taxcaddy.com a clicking on the Log In button in the top right.
If you have any questions or need assistance you can initiate a chat with our support team or email support at support@taxcaddy.com. Please let me know if you have any questions.
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