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76 comments

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    Dony J.

    The issue Unable to add a document by sharing it with TaxCaddy on mobile if you manage multiple accounts has been resolved and moved to the TaxCaddy Resolved Issues article.

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    Peter A.

    The issue Tabbing through fillable PDFs not working as expected has been identified and added to this article.

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    Dony J.

    The Issue [iOS] Signature icon not appearing has been resolved and moved to the TaxCaddy Resolved Issues article.

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    Dony J.

    The issue Fillable PDF data not being saved after the document is signed, reviewed or uploaded (via Complete Form) has been resolved and moved to the TaxCaddy Resolved Issues article.

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    Dony J.

    The issue New subcategory does not appear automatically has been resolved and moved to the TaxCaddy Resolved Issues article.

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    Peter A.

    The issue Signing up as a spouse with mobile apps not working as intended has been resolved and moved to TaxCaddy Resolved Issues.

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    Dony J.

    A new known issue was added - Smart Links dialog box not updating when logging in

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    Dony J.

    A new issue was added - Some users are seeing blank pages in the Document Viewer from Firefox.

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    Dony J.

    A new known issue was added - [iOS] Signature icon not appearing

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    Peter A.

    A new known issue was added - TaxCaddy occasionally crashing when opening PDFs in Chrome

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    Dony J.

    The issue Clicking the Back link in document viewer page exits TaxCaddy when visiting from a direct URL has been resolved and moved to the TaxCaddy Resolved Issues article.

     
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    Peter A.

    A new known issue was added - Push notifications not working.

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    Dony J.

    The issue Smart Links not fetching documents has been resolved and moved to the TaxCaddy Resolved Issues article.

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    Corey Chan

    The following known issue(s) has been resolved and moved to Resolved Issues:

    • Certain requests are appearing twice in the Activity Feed
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    Dony J.

    A new known issue was added:

    • Some new users may receive another invitation email link after logging in
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    Corey Chan

    The following known issue(s) has been resolved and moved to Resolved Issues:

    • Users received multiple SMS reminder notifications for tax payments
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    Dony J.

    The following known issue(s) has been resolved and moved to Resolved Issues:

    • Smart Links are currently not fetching documents
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    Dony J.

    The following known issue(s) has been resolved and moved to Resolved Issues:

    • Certain fillable fields not showing data when a user signs or reviews a document on a mobile device
    • Some users will see blank fields when logging in to TaxCaddy
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    Dony J. (Edited )

    A new known issue was added - Fillable PDF data not being saved after the document is signed, reviewed or uploaded (via Complete Form)

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    Dony J.

    The issue Unable to sign documents as a spouse has been resolved and moved to the TaxCaddy Resolved Issues article.

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    Dony J.

    A new known issue was added - Viewing Tax Return does not remove it from the Tax Pro Request

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    Dony J.

    A new known issue was added - Unable to select a different country when entering spouse's phone number

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  • Avatar
    Dony J.

    The issue Tabbing through fillable PDFs not working as expected has been resolved and moved to the TaxCaddy Resolved Issues article.

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    Dony J.

    The issue Uploading from Google Drive in the Android TaxCaddy app is not working has been resolved and moved to the TaxCaddy Resolved Issues article.

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    Dony J.

    A new known issue was added - Certain fillable fields not showing data when a user signs or reviews a document on a mobile device

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    Dony J.

    The issue Viewing Tax Return does not remove it from the Tax Pro Request has been resolved and moved to the TaxCaddy Resolved Issues article.

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    Dony J.

    A new known issue was added - Radio options on fillable forms appear blank on subsequent visits

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    Dony J.

    The issue TaxCaddy occasionally closes when completing the questionnaire has been resolved and moved to the TaxCaddy Resolved Issues article.

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    Dony J.

    A new known issue was added - Uploading a document does not remove it from the Tax Pro Request

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    Dony J.

    Details have been updated for issue: Certain fillable fields not showing data when a user signs or reviews a document

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